FAQ

Do we accept Exchanges/Returns?

Of course! We are glad to accept returns/exchanges within 30 days of the package arrival. With your return/exchange please include the following;

• Let us know what it is you are doing, Return or Exchange through email or write us a note in your package.
• Tell us the reason for return/exchange (fit, color, style not as expected or received defective, wrong item or just didn't like item or change of mind).
• For exchanges, we treat them like returns. First, order your new item through our online store (this insures the item is in stock & will get to you faster). Then send your item to us. Once we receive it we will refund your exchange purchase.
• Please include Your Name, Phone Number, Email, Invoice #, Signature & Date in order to expedite your exchange/return.

Customers are responsible for the shipping costs of returns/exchanges unless your order was shipped with incorrect or defective merchandise. If original packaging is unavailable please ship your return using the method and cost of your choice.

Once we receive your merchandise we will process your refund. Our return address is:

RING BANDITS LLC
RETURNS
P.O. Box 5291
Morton, IL 61550

Shipping Info

We ship to the address provided by the customer, exactly as it is typed in.  It is the customer’s responsibility to make sure this is entered correctly. Ring Bandits LLC is not responsible for lost, stolen or delayed packages for any reason. If your package was not delivered as expected or as recorded in the tracking, reach out to your local post office in order to have them help locate it. We highly recommend that you double-check your address upon placing your order as USPS will not honor a claim on a package that was delivered to an address provided that is incorrect.  For more help with locating missing packages, please visit USPS website for further instructions: https://www.usps.com/help/missing-mail.htm

We ship to the following countries; USA, Canada, United Kingdom & Australia 

Trusting our Brand

We are committed to your privacy & we will not, without your precedent consent, share any of your information with other entities unless we are required by law or you violate our Terms of Service.

Bandits are manufactured in the USA & is Patent Pending. 

We carefully craft each Bandit to safely carry your priceless valuables. Bandits cannot guarantee ones safety nor the valuables.


Do we offer an Affiliate Program?

We are constantly looking for motivated individuals who want to help promote the #beYOU lifestyle. Please contact us at ringbandits@gmail.com with any questions on how you can help us spread the word. We cannot wait to meet YOU!

Can you wash a Bandit?

Bandits are totally washable. We encourage hand washing unless you have a specialized wash bag that you can place the Bandits in so they will not get caught up on something else (such as velcro or zippers) in the washing machine. We have used this method many times. Wash with like colors, on cold & air dry only. Good as new.

How big is the pocket?

The hidden zipper pocket is 3 inches in length by 1 inch in width. Keep in mind the pocket stretches so it does have a little "give." When we are testing out each pocket size, we place three quarters into the pocket. You can use this test as well. Stack three quarters on top of each other to see if your ring is about that same size, then you will know if it fits into the pocket.

The pocket is also designed to fit a house key, medications or other little items you may need on you at all times.

What size Bandit should I get?

In order to find the perfect size Bandit for you, simply measure the circumference of your wrist (around your wrist bone). Bandits come in 2 different sizes: small/medium and medium/large. Small/medium measure at an approximate 6 inch circumference. The medium/large measures at an approximate 7 inches and above. If you are debating whether or not to get the s/m or the m/l go with the m/l. The m/l feels more relaxed on most wrist, whereas the s/m hugs on a little tighter.

Bandits are composed of a 4-way stretch spandex so they will adjust to fit your wrist. All Bandits are tight passing the hand then once on the wrist they are form fitting and feel just as snug as a HairTie does, secure but super comfortable.

For The Heavy Duty style Bandit, the s/m Heavy Duty is the size of the regular Bandit's m/l.  So the m/l Heavy Duty is definitely a more relaxed fit & has the capability to fit up the arm.