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FAQ

WHAT SIZE SHOULD I GET? 

You can find our size charts here. 

WHAT IS THE POCKET SIZE? 

The hidden zipper pocket is 3 inches in length by 1 inch in width. Keep in mind the pocket stretches so it does have a little give. When we are testing out each pocket size, we place six quarters into the pocket. You can use this test as well. Stack six quarters on top of each other to see if your ring is about that same size, then you will know if it fits into the pocket.  

The pocket is also designed to fit a house key, medications or other little items you may need on you at all times.

EXCHANGES + RETURNS

We offer FREE RETURNS and are glad to accept returns/exchanges within 30 days of the package arrival. 

  • Send us a quick email with the reason for the Return or Exchange. We will send you a printable return label by email. When we receive your return in the mail we will email you & refund your first purchase/shipping costs (standard shipping only).  
  • For exchanges, we treat them like returns. We encourage you to place a brand new order with us. This process insures the item you are looking for is in stock & will get to you fastest. 

Please make sure you sign up to be notified when Back in Stock if the item you would like is out of stock. We restock every two weeks & will send you a quick email to let you know the exact moment the style you are hoping for is back! 

SHIPPING INFORMATION

We ship to the address provided by the customer, exactly as it is typed in.  It is the customer’s responsibility to make sure this is entered correctly. BANDITS is not responsible for lost, stolen or delayed packages for any reason. If your package was not delivered as expected or as recorded in the tracking, reach out to your local post office in order to have them help locate it. We highly recommend that you double-check your address upon placing your order as USPS will not honor a claim on a package that was delivered to an address provided that is incorrect.  For more help with locating missing packages, please visit USPS website for further instructions: https://www.usps.com/help/missing-mail.htm

We ship to all over the world and are located in the USA. If your country is not an option when checking out, let us know & we can fix that. 

TRUSTING OUR BRAND

We are committed to your privacy & we will not, without your precedent consent, share any of your information with other entities unless we are required by law or you violate our Terms of Service.  

Bandits are manufactured in the USA from imported products & is Patent Pending.  

We carefully craft each Bandit to safely carry your priceless valuables. Bandits cannot guarantee ones safety nor the valuables.

WORKING WITH YOU

We are constantly looking for motivated individuals who want to help promote the #beYOU lifestyle. Please contact us at info@ringbandits.com with any questions on how you can help us spread the word. We cannot wait to meet YOU! 

Tag, share & take as many photos as possible with your Bandit. Seeing you do what you do & go on all the adventures (big & small) with a Bandit is definitely a day maker here at Bandits HQ. 

CAN YOU WASH THE BANDIT? 

Bandits are washable & can get wet. We encourage hand washing unless you have a specialized wash bag that you can place the Bandit in so they will not get caught up on something (such as velcro or zippers) in the washing machine. We have used this method many times. Wash with like colors, on cold & air dry only. Good as new. 

 

Please message us, info@ringbandits.com if you have any questions.